The Global Leader in Procedure Management Solutions
ATR is a Certified Women's Business Enterprise (WBE)

Incident Investigation Process

Report Incident Capture critical information, including description, incident type, date, location, first steps, etc.
Verify Report Ensure report has appropriate information and is classified correctly.
Review Report Incident manager responsible for specific incident type reviews and assigns incident investigation team.
Perform Investigation Incident team reviews incident, determines root cause, and establishes corrective action items.
Assign Action Items Action items from incident team are assigned and scheduled. Participants are notified via e-mail of assignments.
Sign-Off Action Items Assignees electronically sign-off action items.
Close Incidents Once all critical and non-critical action items are signed off, the incident investigation can be officially closed and archived.

Other Products

Discover innovative tools to get work done that solve common challenges faced by industries.


SmartProcedures manages the entire procedure lifecycle. Powerful capabilities ensure high quality, usable procedures. ATR's advanced technologies ensure lower total cost of ownership and sustainability.

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Management of Change (MOC)
Management of Change (MOC)

Manage and adjust to operational change. Simplify, streamline, and drive your workflow process through completion. Securely store an audit trail of all change management process activity.

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Learning Management
Learning Management

Provide employees with training, testing, access to records, and scheduled assignments. Use comprehensive test and question development tools, management features, and multimedia CBT authoring.

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