A major corporation encountered challenges with a consistent layout and design for their 15,500 operating and maintenance procedures. The primary challenge was coordinating global standards and establishing consistency, while ensuring compliance with country-specific regulations. They recognized that a top-down approach was the only way to reign in requirements for technical writing standards and best practices, as well as solidifying a path forward for sustainability across their organization.
We delivered a well-tailored tool, which resolved the challenges facing the customer. Our FlexView technology provided specific situational viewing experiences. This resulted in creation of a standard format, checklist format, and assessment format, which were single sourced from standard content.
While our solution electronically enforces the company standards set by our client, the individual sites maintain flexibility to ensure they are meeting the requirements of their local government.
Key benefits realized by this client include:
|Adherence to best practices and company standards|
|FlexView viewing experiences depending on skill level|
|Streamlined workflow process including checklist logic|
|Automated styles and formatting for content consistency|
|Streamlined administration functions to quickly manage large amounts of information|